Terms & Conditions

These Terms constitute a legally binding agreement between you and LifeWise regarding your use of the LifeWise Family Operating System application and related services. If you do not agree, do not use the app.

You must be at least 18 years old, or use the app under supervision of a parent or legal guardian, to create an account or manage family data.

LifeWise is a Family Operating System that allows families to manage health reminders, bills, insurance, documents, expenses, caregiver coordination, and daily routines through features including Family Hub, WiseAI, voice reminders, and bill scan OCR.

Features may vary between Free and Premium plans. We may add, modify, or discontinue features with reasonable notice where practicable.

• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activity under your account.
• You must provide accurate information when creating family member profiles.
• When adding caregivers, you confirm you have authority to share that family member's data with the invited person.
• You must not add or manage data for individuals without their knowledge or lawful authority.

Free plan: limited family members, modules, and history as described on our Pricing page.

Premium plan: Rs. 199/month, Rs. 1,499/year, or Family Yearly at Rs. 1,999/year (prices in Indian Rupees, subject to change with notice).

• Payments are processed through Google Play, Apple App Store, or authorised payment partners.
• Subscriptions auto-renew unless cancelled before the renewal date in your store account settings.
• Refunds are governed by the respective app store's refund policies.
• We do not guarantee uninterrupted access during maintenance or force majeure events.

You agree not to:

• Use LifeWise for any unlawful purpose under Indian law.
• Upload false, misleading, or harmful health or financial information.
• Attempt to reverse engineer, hack, or disrupt the service.
• Scrape, spam, or overload our systems or APIs.
• Misuse WiseAI to generate harmful, illegal, or abusive content.
• Resell or commercially exploit the service without written permission.

LifeWise is not a medical device and does not provide medical advice.

Medicine reminders, health tracking, and WiseAI responses are for organisational purposes only. Always consult a qualified doctor for medical decisions. Do not rely on LifeWise for emergency medical situations.

The SOS feature sends alerts to contacts you configure but does not guarantee emergency response. In an emergency, call national emergency services (e.g. 112 in India) immediately.

WiseAI uses artificial intelligence to answer questions about your family data. AI responses may be incomplete or inaccurate. You should verify important information (medicine doses, bill amounts, appointments) before acting on AI output. We are not liable for decisions made solely based on AI responses.

LifeWise, its logo, design, software, and content are owned by LifeWise and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable licence to use the app for personal family purposes.

You retain ownership of data you input. You grant us a licence to process your data solely to provide and improve the service as described in our Privacy Policy.

LifeWise integrates with third-party services (e.g. Firebase, cloud storage, AI APIs, payment processors). Your use of those services may be subject to their own terms. We are not responsible for third-party outages or policies beyond our reasonable control.

To the maximum extent permitted under Indian law, LifeWise and its operators shall not be liable for indirect, incidental, special, or consequential damages, including loss of data, missed reminders, late bill payments, or health outcomes arising from use or inability to use the service.

Our total liability for any claim shall not exceed the amount you paid to LifeWise in the 12 months preceding the claim, or Rs. 1,000, whichever is greater.

You agree to indemnify and hold harmless LifeWise from claims arising from your misuse of the service, violation of these Terms, or unauthorised sharing of another person's data through your account.

You may stop using LifeWise and delete your account at any time. We may suspend or terminate accounts that violate these Terms or pose a security risk. Upon termination, your right to use the app ceases, subject to our Privacy Policy on data retention and deletion.

These Terms are governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable. Courts in India shall have exclusive jurisdiction, subject to applicable consumer protection laws that may provide you additional rights.

We may update these Terms from time to time. The updated version will be posted at lifewiseee.com/terms-and-conditions with a revised date. Continued use after changes constitutes acceptance.

LifeWise Legal & Support
Email: support@lifewiseee.com
Website: https://www.lifewiseee.com
Country: India