Privacy Policy

LifeWise is operated by Axoryte Infosoft, Surat, Gujarat, India. For privacy questions or requests, write to support@lifewiseee.com.

2.1 Account and profile

Name, email or phone number, sign-in identifiers (Firebase Authentication), profile photo, language, and the family members you add (name, relation, age, avatar) with the modules you enable for them.

2.2 Location data (precise and approximate)

Used only by the Family Location and Work & Shifts features, and only after you enable them and grant the OS permission.

• What: latitude and longitude, accuracy, timestamp, speed, heading, movement mode (stationary / walking / bike / car), battery percentage and charging state, your Safe Places (Home, Work, School etc.), arrival/leave/stay events, and a route history trail.
• Foreground: shown as live map, ETA and route while the app is open.
• Background: when you enable sharing, geofence reminders, crash detection or automatic work clock in/out, location may be read while the app is closed or not in use. Android shows a persistent notification and iOS shows the location indicator. A prominent in-app disclosure appears before the system permission prompt.
• How to turn it on: Settings → App permissions → Allow location (or Family Location → Enable). A full-screen disclosure appears immediately before the Android prompt and states that precise location may be collected even when the app is closed or not in use. Choose “Allow all the time” for background use. No thanks / Back is a decline; no OS prompt is shown.
• Why: to show your location to viewers you choose, send arrival/departure and low-battery alerts, detect a possible crash and notify emergency contacts (optional auto-SOS), and record work hours at a job site you define.
• Your control: sharing is Self-only (this phone can never share another person's live location). You choose who can view and for how long. Pause or stop in one tap. Enabling Work & Shifts does not turn on Family Location sharing. Work location is used on your device and is not exported in CSV files.
• Retention: route history is kept only for your plan's history window (days) and then deleted. Stopping sharing stops new collection.
• We do not sell location data or use it for ads.

2.3 Health and fitness data

Manually logged vitals (blood pressure, sugar, weight, heart rate, oxygen, steps, sleep, water etc.), medicines, doses, stock and appointments. If you connect Apple Health (HealthKit) or Health Connect, we read only the data types you approve, together with source and timestamp. Health data is used to show your own trends and configurable alerts never for advertising or sold. Sharing with caregivers is a separate LifeWise permission that you control.

2.4 Financial and payment information

Expenses, bills, subscriptions, Family Money ledger entries, budgets and savings funds that you enter, import or scan. Optional payment capture reads notifications from allow-listed UPI apps (Google Pay, PhonePe, Paytm, BHIM) or text you paste/share. Optional payment capture (notification access) stores only structured fields (amount, merchant, date, masked payee, reference hash). Raw payment-notification text is never stored or uploaded. Android SMS sync is separate and is described in §2.7. Captured payments go to a “Needs your OK” queue before posting. Bank statements you import are parsed on our server for categorization and not kept after the transactions you approve. We do not store card numbers, UPI PINs or bank passwords.

2.5 Documents and files

Insurance policies, IDs, passports, vehicle documents and receipts you upload or import (including via DigiLocker). Stored in encrypted cloud storage, visible only to you and people you authorize.

2.6 Camera, photos, microphone and speech

Camera and gallery are used for scanning bills, documents and receipts (OCR). Microphone and speech are used for voice expense entry and voice reminders. Access is requested only when you use these features.

2.7 Email, SMS and notification access (optional)

• Gmail: read-only access (gmail.readonly) limited to transactional senders to detect bills and tickets. Email bodies are used for classification only and are not stored on our servers. Our use of Google user data follows the Google API Services User Data Policy, including the Limited Use requirements.
• SMS (Android, optional — READ_SMS): After you tap Settings → App permissions → Allow SMS, LifeWise shows a full-screen disclosure, then the Android SMS permission. If you agree, we read bank and UPI transaction SMS on this phone so those payments can sync as expenses to your family's other LifeWise devices (cross-device sync). We collect SMS log data that looks like bank or UPI alerts. We upload parsed fields (merchant, amount, date) plus a short SMS excerpt to https://api.lifewiseee.com. We do not sell SMS data and we do not use it for advertising. You can decline Don't allow and still add expenses by hand, scan, voice or statement import. Emergency SOS does not need SEND_SMS: it opens the system SMS composer with a help message and location for contacts you saved. RECEIVE_SMS / SEND_SMS / WRITE_SMS are not used.
• Notification access (Android): if you enable it, payment notifications from allow-listed apps are read as described in §2.4.
• Clipboard and share sheet: content is read only when you open the app or share to LifeWise, and can be turned off in settings.

2.8 Device, usage and diagnostics

Device model, OS version, app version, platform, time zone, push token, feature usage counts, crash and performance logs, and a device fingerprint used to prevent referral fraud.

2.9 Purchases

Subscriptions are processed by Apple or Google and managed through RevenueCat. We receive plan status and an anonymous purchase identifier, not your card details.

2.10 Biometrics

App Lock uses your device's fingerprint/face/PIN prompt. The check happens in the operating system. We never receive or store biometric data or your device PIN.

• Provide the features you turn on and sync them across your authorized family devices.
• Send reminders, alerts and notifications you enabled.
• Scan documents and voice input, and power the WiseAI assistant using your app data as context.
• Security, fraud prevention, debugging and improving reliability.
• Process purchases and referral rewards; comply with law.

We do not sell personal data, do not show third-party ads, and do not use health, location or financial data for advertising.

4.1 Within your family

Data is visible to another family member or caregiver only if you (or the account owner) granted them access to that specific module. Location, health and money are permissioned separately.

4.2 Service providers

Processors acting on our instructions:

4.3 Legal and safety

We may disclose information if required by law, to protect someone's safety, or in a business transfer, with notice to you.

• Data is kept while your account is active. Location history follows your plan's retention window.
• Disabling a module hides it but keeps history so you can re-enable it; you can delete that data at any time.
• Delete your account and data: in the app go to Settings → Delete account, or email support@lifewiseee.com from your registered address. We delete or anonymize personal data within 30 days, except records we must keep by law.
• Disconnecting Apple Health / Health Connect stops new imports; you may also delete imported data.

Encryption in transit (HTTPS/TLS) and at rest for stored files, access checks on every family API call, and least-privilege access for our staff. No system is perfectly secure, so please protect your device and use App Lock.

You can view, correct, export or delete your data, and withdraw any permission (Location, Health, Camera, Microphone, Notifications, Gmail, SMS) in-app or in device settings. Optional capture features can be turned off at any time.

Depending on where you live including under India's Digital Personal Data Protection Act, 2023, and GDPR/CCPA where applicable you may have additional rights. Contact support@lifewiseee.com to exercise them.

LifeWise is intended for adults. Parents or guardians may add a child as a family member and manage that child's data. We do not knowingly allow children under 13 to create their own account. Contact us to remove data collected in error.

Your data may be processed on servers outside your country. We use providers that apply appropriate safeguards.

We will post updates here with a new date and notify you in-app for material changes. Continued use of LifeWise after changes constitutes acceptance of the updated policy.

Axoryte Infosoft
Surat, Gujarat, India
Email: support@lifewiseee.com
Website: lifewiseee.com